Results Driven Business Counseling and Consulting, Olympia, WA:

Business Consultant, Business Counselor, Management Consultant

Eight Week Organizational Trainings


The Douglas Hammel & Associates’ management education program focuses on key skill areas for business success. Eight Week Organizational Trainings are full college level academic courses designed to maximize the productivity and problem solving ability of the entire organization. Full Day Seminars address a comprehensive business model and planning tool for specific phases of business development: business planning, turnarounds and expansions, or strategic planning. Two Hour Workshops address a single issue with a focused result: that the attendee will obtain information immediately useful for the management of their business. The emphasis for all educational programs is skill development essential for decision making.


Class Room 1


Creating Learning Organizations delves into the process for creating flexible problem solving organizations that can maximize both the profit potential of the business and the productivity of its personnel. Our highly dynamic and integrated marketplace is unforgiving to organizations that cannot bring superior problem solving abilities to bear quickly and effectively to create a competitive advantage. Illuminating the five disciplines inherent in learning organizations, the course covers: Systems thinking, personal mastery, mental models, shared vision, and team learning.


The prevailing system of management can actually destroy an organization from the inside out because unexamined management intentions create dysfunctional systems, and those systems create dysfunctional behaviors that decrease the effectiveness of essential problem solving activities. The learning organization is a structure that creates results.


Organizational Development examines the human and social dynamics of change and the strategies for implementing effective change in the organizational setting. Managers will examine the human side of change, including: “resistance” to change, organization development concepts, principles, values, theories, and models. Theoretical concepts will be applied to actual organizational situations. Course Outcomes include: Applying research findings to address organizational issues, applying change management strategies to practical situations in organizations, and developing a sense of self as a leader.


Human Resource Studies introduces the organization and its staff to the fundamental topics for effective human resource management. Topics include workforce planning, job analysis, recruitment, selection, staffing, performance evaluation, training, and compensation. The course familiarizes the manager with the supervisor’s job, a framework for understanding the ethical and political nature of the organization and in developing decision-making, communication, and time-management skills. Other topics include: administrative skills, work-group management, appraising employee performance, understanding equal employment opportunity, unions, motivation and leadership, conflict resolution, quality control, productivity, safety, accident prevention, and handling grievances.

Marketing Management takes your organization through the complete marketing process from understanding the needs of your customers through the implementation of your marketing plan. This introductory course provides an overview of marketing fundamentals, the role of marketing in society and firms, and the use of marketing principles in management and decision making. Topics include: the marketing environment, buyer behavior, market segmentation, market research, marketing policies, message development, and the marketing of goods and services. Give your organization a competitive advantage by making all your employees marketing experts.

Organizational Communications guides the organization through a comprehensive review of effective oral and written communication skills required for organizational and professional settings. The course emphasizes various forms of writing, communication, presentation skills, and how they relate to organizational principles, structure, and change. Managers will leave the course understanding, interpersonal communication, small group leadership, sources of conflict and conflict management, business writing, and group communication; along with developing listening, interview, visual aid, and presentation skills. Effective communication is the basis for team problem solving and marketing message development.

Recruitment and Selection examines the entire staffing process from Human Resources planning to job offer acceptance. The course covers issues and problems involved in designing and evaluating recruitment and selection systems, recruitment planning, strategies, and evaluation, as well as the design of selection instruments. Managers will apply theoretical knowledge to the solution of case studies to enhance the understanding of recruitment and selection techniques. Attendees will leave the course understanding how recruitment and selection complement the objectives of the organization, the impact of legal issues, the view of the recruitment and selection process from the perspective of both the organization and the applicant/candidate, and its effect on profits.

Superior knowledge, and how you apply it, is the key to your competitive success.

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